Trouble with Safari 6.1 and 7
Several customers have experienced very slow performance using the Safari 6.1 and 7 browsers on a Mac. Our development team investigated and found that the issue appeared to be within Safari's autofill engine, not anything to do with LivePlan or its code specifically.
Apple is aware of the issue, and on Dec 17th released patch versions (Safari 6.1.1 and Safari 7.0.1) that correct the issue. If you are experiencing issues with Safari, it is highly recommended that you update your browser to the latest release.
See anything else amiss?
If you are experiencing other problems, let us know right away by emailing firstname.lastname@example.org or calling 888-498-6136. Outside of the U.S., call +1 541 683-6162 instead. Our customer service team is available Monday through Friday, 8 a.m. to 5 p.m. Pacific Time. We also watch the email box after hours and on weekends for any reported issues.